|Edward Deming (1900-1993) is one of greatest|
quality and process thinkers
Edwards Deming (1900-1993) is responsible in the Management world to think of everything in terms of processes, to initiate process thinking. Though Taylor's scientific management brought in for the first time the focus of processes, the practical thought processes in this direction were initiated by Deming.
This PDCA cycle of Plan-do-check-act is a systematic and documented part of the continuous improvement cycle of any organisation. (also called Deming cycle, Shewhart Cycle)
|Japanese have named their top quality prize after Deming,|
The whole PDCA cycle in Toyota is given in an A3 sheet (click here for my writing on A3 thinking..) so that at any point of time it is easy to trace the genesis of the improvement, how it started, what were the iterations involved, who all contributed, what were the cost savings involved at each stage. It is a living document which will undergo change in the future cycles of improvement. etc..
The PDCA concept can be best explained with the help of this game.
(This game was played and improvised by Prof. George Easaw, at the Alliance School of Business, Bangalore, India)
Repeat the steps given earlier. PLAN for 4 minutes and DO. In the check phase, CHECK whether all teams have equal value of cards.
If not, ACT to repeat the PDCA cycle a third time and so on till all the teams have equal value of cards with it.
- all the cards with them,
- the total value,
- decide which cards to exchange,
- which cards to accept,
- keep record of cards exchanged and
- new total value in each cycle,
The steps are carried out in the different iterations till the sum total with each team equals 85.
This is a game which gives you the meaning of what is PDCA cycle and tells how how to use the PDCA cycle repeatedly for continuous improvement.
Developed, played, improvised and documented at Alliance University, Bangalore, India. 2017.